CurbChat vs SiteGPT: Which Should BC Trades Businesses Use?

SiteGPT is a popular AI chatbot tool that does something similar to CurbChat on the surface: you give it your website URL, it reads your content, and you get a chatbot. For a Kelowna HVAC company or a BC contractor researching their options, this comparison deserves a detailed look.

They're not the same product. Here's why that matters for your trades business.

Who each product was built for

SiteGPT was built for SaaS companies, ecommerce stores, and mid-size businesses with large knowledge bases and tech-savvy teams. If you're a software company with a 200-page help center and need to automate support tickets, SiteGPT is a logical choice.

CurbChat was built specifically for trades and home service businesses in BC and Canada. The entire product is designed around one problem: a Kelowna plumber or Okanagan landscaper is losing leads every week from people who visited their website after hours, had a question, got no answer, and called a competitor instead.

Pricing: the CAD vs USD reality

SiteGPT's Starter plan is $39 USD per month — that's approximately $54 CAD. For that you get one chatbot and 4,000 messages per month. When you hit the message cap, the chatbot stops responding until your billing cycle resets. During peak season — an Okanagan heat dome in July, spring cleanup season in April — that's exactly when you want your chatbot running most.

CurbChat is $30 CAD per month. No message caps. No conversation limits. During the busiest weeks of your year, your chatbot keeps working.

SiteGPT's entry price in USD already costs more in CAD than CurbChat's entire monthly price. And SiteGPT has message caps. CurbChat does not.

Lead capture: the critical difference

SiteGPT's lead capture is an email gate — it can ask for an email address before answering questions. That's it. No phone number. No job description. No service area qualifier. No details about what type of work the homeowner needs done.

For a BC contractor, that's not enough. When a homeowner in Glenmore visits your plumbing website at 10pm and asks about emergency pipe repair, you don't just need their email — you need their phone number, the nature of the problem, and their address. CurbChat's lead capture collects the complete set of information that a trades business needs to follow up effectively.

Service area awareness

SiteGPT has no concept of geographic service areas. It will try to answer questions about your services but has no built-in logic to qualify whether a visitor is even in your service area before capturing their information.

This creates a real problem for a Kelowna trades business: you end up with inquiries from people in Kamloops, Vancouver, or Alberta who found your site via search but aren't customers you can serve. CurbChat is trained on your specific service area and handles those qualification questions correctly.

Setup time

SiteGPT's setup takes roughly 15 minutes for the technical steps, but getting a chatbot that actually performs well for a trades business — with the right prompts, the right lead capture flow, and the right service-area qualification — takes significantly more configuration. SiteGPT gives you a tool; you build the behavior.

CurbChat gives you a finished chatbot in 60 seconds. Paste your URL, review the knowledge base, embed the code. Done.

Which is right for your BC trades business

If you have a large website with extensive documentation, a tech-savvy team to configure bot behavior, and you're running a business that isn't geographically constrained — SiteGPT is a capable general-purpose tool.

If you're a plumber, electrician, HVAC technician, landscaper, or general contractor in BC who wants a chatbot that works for your specific business without configuration work, costs $30 CAD per month, has no message caps, and captures full lead information — CurbChat is the clear choice.